STOCKHOLDING INFORMATION

Some of our stock ranges (e.g. RDL) have so
many variants it is impossible for us to hold every single unit in stock at all times. However we do endeavour to hold stock of the most commonly sought-after products. Any product not displaying one of the following delivery tags should be considered as 'in stock'. See below for further information. If you have a query regarding a particular product please call us.


DELIVERY 2-4 DAYS:

Products marked 'Delivery 2-4 Days' are not always held in stock but can be sourced within 2-4 working days. Once in stock they will be delivered the following day on our standard delivery service.

SPECIAL ORDER:

Products marked as 'Special Order' are not part of our standard stockholding. These items may incur a lead-time of more than 5 working days. Note that in some rare cases (such as transmitters on special frequency bands) delivery may be between to 4-6 weeks as these items may have to be specially manufactured. Please call us for more information on individual items.


DELIVERY SERVICES

We offer a range of delivery services to suit varying needs:

Next working day (standard):   £12.90
Next working day small packet £6.60 (for small,lightweight items)
Next working day before 12pm:   £18.50
Next working day before 10.30am:   £21.50
Next working day before 9am:   £30.00
Saturday:   £30.00 (time limit not specified but goods usually arrive by 2pm)

Pallet – dependant on size/weight, please call for a quote
Same Day – dependant on location and size/weight, please call for a quote
International - dependant on location and size/weight, please call for a quote

Prices are for goods up to 15kg gross weight. Extra kilos are charged at 33p per kilo. Please call us for a final figure. Orders for next-day delivery must be placed before 3pm the previous day. If for any reason we will not be able to deliver next day a member of our sales team will contact you as soon as possible after the order is placed.

TIMED DELIVERIES:  Timed deliveries may be attempted any time from 7am, please ensure somebody is available to receive the goods from this time.

If you have requested a timed delivery that has not arrived please call us after the time stated has passed and we will do our best to track your parcel and make sure it is delivered to you. We cannot provide progress details unless the delivery is overdue.

DELIVERY TO SITE:  Please ensure you include a contact name and phone number for all site addresses, especially for Saturday deliveries. If there is a problem with your delivery our offices will not be open until the following Monday. By providing a telephone number our couriers can contact you directly.